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Privacy Policy

Last updated: 2026

This Privacy Policy explains how Haxell Solutions collects, uses, stores, and protects information when you visit our website, contact us, request a quote, work with us on a technology project, or use services we provide.

1. Information We Collect

We may collect information that you provide directly to us, as well as limited technical information generated when you use our website or services.

Contact details such as name, email address, phone number, company name, and project information.
Messages, briefs, requirements, support requests, and documents you choose to send to us.
Technical data such as IP address, browser type, device type, pages visited, and basic analytics information.
Project-related data needed to design, build, test, deploy, or maintain software systems.

2. How We Use Information

We use information to communicate with you, understand your requirements, prepare proposals, deliver services, provide support, improve our website, secure our systems, and manage business operations.

3. Project and Client Data

During software development or technology partnership work, clients may provide access to systems, APIs, databases, test records, content, or operational data. We use this information only for agreed project purposes and handle it with reasonable care and confidentiality.

4. Cookies and Analytics

Our website may use cookies or analytics tools to understand traffic, improve performance, and measure usage. You can disable cookies in your browser settings, although some website features may not work as expected.

5. Sharing Information

We do not sell personal information. We may share information only when necessary to deliver services, comply with legal obligations, protect our rights, or work with trusted third-party providers such as hosting, email, payment, analytics, or cloud infrastructure providers.

6. Data Security

We apply reasonable technical and organisational safeguards to protect information against unauthorised access, loss, misuse, or alteration. However, no digital system can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary for communication, service delivery, support, legal, accounting, security, or operational purposes.

8. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection to certain processing of your personal information. You may contact us to make such a request.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact

For privacy questions, contact Haxell Solutions through the contact details provided on our website.